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What founders can learn from the politics of chaos

In the spring of 2025, the streets staged their own choreography. In April, the Hands Off! protests surged—marchers in neon rain ponchos, teenagers balancing cardboard signs on bicycles, a woman in a power suit gripping a banner that read Democracy Is Not Disposable. Two months later came the No Kings demonstrations, this time with homemade crowns, chants ricocheting down avenues still littered with last week’s campaign flyers.

By August, the mood had shifted. Eight hundred National Guard troops patrolled the humid streets of Washington, D.C., green uniforms lined against marble facades, while the latest crime data quietly noted that violent crime had fallen to a thirty-year low. The effect was almost theatrical: a city dressed for danger, with none to be found.

This is the politics of chaos—loud in the streets, brittle in the halls of power, and, more often than not, at odds with reason. For citizens, it is exhausting. For founders, it’s instructive. Politics, at its most dysfunctional, offers a catalogue of mistakes to avoid.

The Horizon and the Weather

In Washington, policy shifts like a seasonal menu. One administration announces a sweeping climate plan; the next shelves it before the ink dries. Citizens adjust, but they remember the lurching.

Companies do this, too. A strategy is trumpeted at an all-hands, then quietly abandoned. A product launch is promised, then disappears into the mist. People notice. In Gallup’s 2025 State of the Global Workplace, only 22% of U.S. employees strongly agree their organization’s leadership has a clear direction, and engagement is at its lowest since 2014.

The fix isn’t to resist change. Markets shift, and so must you. But if your tactics are the weather, your vision is the horizon: constant enough to orient people through the storms. The best leaders combine that steady vision with the flexibility to let both numbers and values guide decisions. The ones at the top of their game grow faster and work smarter than the rest—by a long shot. And increasingly, people choose where they work, what they buy, and where they invest based on whether they believe in the values behind the vision. In business, as in politics, the most effective leadership is a duet: numbers that make the case and values that make it matter.

A clear horizon line makes every other decision easier - including how to keep the crew on board.

The Currency of Trust

Because without trust, even the best-charted course will lose its crew. Gallup’s latest poll puts public trust in the Supreme Court below 40% for the first time since they began asking. Not because of a single scandal, but from the slow erosion caused by contradictions, opaque decision-making, and a perception of partisanship. Once that trust frays, it feels impossible to stitch back together.

Organizations aren’t immune. You don’t need to broadcast every internal debate. Chaos isn’t comforting. You do need to communicate with enough clarity and consistency that people believe someone is firmly at the helm. Brands that present themselves consistently across all platforms can see measurable gains, yet only a small fraction of employees strongly agree their leadership communicates effectively.

Trust isn’t built on messaging alone. Culture plays a role, too. Political maps are carved into red and blue districts so rigid they leave no middle ground; companies can fracture the same way—by project, department, or personality. Healthy cultures allow disagreement without division. Google’s Project Aristotle found psychological safety—the confidence to speak up without retaliation—is the single strongest predictor of team performance. Cloverpop’s research shows inclusive decision-making produces better business decisions, enables teams to decide twice as fast, and improves outcomes in ways that can’t be replicated by top-down decree.

Trust and culture aren’t soft skills—they’re leadership capital. Without them, even the clearest vision can fail.

When the Parade Ends

The Hands Off! protests were a logistical feat: millions mobilized, buses chartered, supplies donated, routes mapped block by block. But without legislative wins, the energy thinned. History has a long memory for promises unkept.

Businesses fall into the same trap: announcing ambitious goals, then moving on before the work is done. When Steve Jobs introduced the first iPhone, the product shipped on time and worked exactly as promised, offering proof that the keynote wasn’t just showmanship. By contrast, Tesla’s Model 3 delays turned an eagerly awaited launch into a years-long wait that tested even the most loyal fans. Patagonia’s Worn Wear program shows the opposite: a sustainability pledge backed by repair centers, mobile sewing trucks, and free mending - transforming marketing copy into customer trust.

The companies that earn lasting loyalty are the ones that finish what they start - and are seen finishing it. They deliver on promises in ways customers can feel, and they make that delivery visible. In the end, speeches are fleeting; follow-through is compounding.

Four Ways to Lead Past the Chaos

If you want to inoculate your company against the habits that keep our institutions stuck, start here:

  1. Anchor your mission — Revisit it quarterly to confirm decisions point toward it, but resist rewriting it with every shift in the wind.

  2. Set a trust cadence — Make updates regular, even if the news is unfinished. Silence invites suspicion.

  3. Invite dissent early — Ask for pushback before decisions are baked; it’s easier to correct course than to rebuild buy-in.

  4. Finish in public — Let your team and your customers see the scoreboard of promises made and kept.

Do this consistently, and you become something rare: a leader who doesn’t just run a business, but offers a quiet rebuttal to the noise—the kind of institution we wish we had in the public and private sectors.

Julie Sandler

CEO + Cofounder

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